I was working in the parts department at Mark Miller Pontiac, I was getting ready to shuttle people that had dropped off their cars to be fixed to their work. All of a sudden the T.V. in the waiting room was on and everyone was glued to it including me. Employees and customers were all watching to find out what was going on. It turns out that that the World Trade Center was being hit by planes. I was very surprised at what was happening, I was sad for the people who were injured and killed. I called my wife to tell her what I saw on the news. It made me more aware of my surroundings and what was going on in the world. I spent the rest of that day trying to figure out what was going on. However there was some good that came out of the events of 9/11, such as more security at airports, train stations, etc.